The role of ICT in the public sector has changed dramatically over the past decade. Ten years after the notion of e-government took off, countries around the world are leveraging leading-edge …
Juniper and Cisco always try to keep the other down by launching newer and advanced router technology. For a while Juniper lost its market to Cisco, however it is trying to …
Enterprise Content Management (ECM) is any of the strategies and technologies employed in the information technology industry for managing the capture, storage, security, revision control, retrieval, distribution, preservation and destruction of …
SDA Asia spoke to Low Li Kiang the Solutions Director, Asia Pacific, Hitachi Data Systems, to understand the challenges faced by the industry with regard to content. Low explains the face-off …
SDA India spoke to Hugh Sutherland, Vice-President, Asia Pacific Operations, Enterprise Content Management, IBM Software Group, to understand the big blue's business strategy post acquisition of FileNet in October 2006, the …
The contact centre market in Asia is ready to adopt platforms that enable recording, analysis and agent performance improvement, in the effort to compete more effectively in global markets. etalk, an …